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YOUR EMERGENCY VETERINARY SURGEON
Customized care in the comfort of your home
In times of need, we search for the person we know, the person who has helped our pets, and followed him or her all these years. Unfortunately, like any other human being, one cannot always be available. That is where PetSavers is at your service; in close connection to your regular veterinarian.
STEP ONE
The Phone Triage
PetSavers is available 24/7 and will always answer your call. If you are worried about your pet, don't hesitate: pick up your phone and you will be directly connected to one of our Professionals. They will help you assess your situation and will determine with you the severity of your pet’s emergency.
STEP TWO
The Short Wait
While you wait for our Emergency PetSavers Surgeon, it is understandable that you might be anxious to help your pet. The PetSavers Nurse helping you will endeavour to assist you over the phone anyway she can, by delivering you precise advice specific to your pet and your emergency situation.
Although most of the time, simply isolating your pet in a safe and calm environment under your constant supervision is all that is required. Our veterinarian will handle the rest.
STEP THREE
The Emergency Consultation
While reviewing with you your pet’s clinical history and all the information essential to his understanding of the current situation, our experienced Emergency Veterinary Surgeon will perform a full examination to assess your pet’s health.
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After which he will be able to provide you with his conclusion and advise the best course of action ranging from on-the-spot diagnostic tests to targeted medication in order to help your pet in the best possible way.
STEP FOUR
The Consultation Report
Once your vet has taken good care of your pet, you will be presented with a transparent and itemised invoice. The vet will help you settle the invoice with several payment methods. Within 24h following the consultation, you'll receive a detailed clinical report and the previous invoice on your email address. These files can be used to make a claim with your insurance.
